Your Glanville’s St. Columb is Changing!
Upon our return to work following the Christmas Holiday, we will be trialling new shop opening hours.
From the 3rd of January 2025, our shop hours for both shops will be,
Monday 8am – 4pm
Tuesday 8am – 4pm
Wednesday 8am – 1pm
Thursday 8am – 4pm
Friday 8am – 4pm
Saturday 8am – 1pm
Sunday Closed
Why are we doing this?
There are several different factors that have come together and brought about this change.
Such as,
St. Columb as a town is a lot less busy than it used to be. The footfall we now have through the shops is approximately an 80/20 split with the 80 percent coming to St. Columb to come and shop with us, and on Mondays, Tuesdays, Thursdays & Fridays, is virtually all in the hours between opening and 3pm.
Our website. When we launched our website just after the Pandemic, we only had forecasts and expert opinions on how effective it might be. Roll on a few years and our website, although still very much a work in progress, has been a resounding success. Our website is now accountable for a large and ever-increasing percentage of our business, but for every sale done online, that is one less sale done face to face in either of the shops.
Half day closing. Back in the day, many of St Columbs shops used to only do half day on a Wednesday. In our 53 years of trading here, Glanvilles has never closed for the afternoon on a Wednesday, and most of the other businesses in the town no longer do either. However, there is still a tendency for many people to give St. Columb a miss on a Wednesday afternoon, still believing that most of the Town closes early. For that reason, both our shops are always quiet on Wednesday afternoons, and combined with the reasons already stated, it’s no longer necessary to keep the shops open after lunchtime on Wednesdays.
What about customer deliveries?
Deliveries aren’t changing. Our delivery trucks will still be out and about working the same hours as they are now between 8am – 5pm Weekdays.
What about goods in?
If you’re a supplier to us, or haulier delivering on behalf of a supplier, goods in processes are unchanged. Please refer to the detailed information that accompanies each and every one of our Purchase Orders for goods in instructions prior to your arrival.
Are “Click & Collect” times affected?
Yes. “Click & Collect” collection times align with the shop opening hours. Orders not collected by closing time will not be available for collection until the next business day.
We trust that this explains everything, if you require any further information, feel free to give us a call or email info@pgbm.co.uk
Cheers,
James, Rachael & all the team @ Glanvilles